Refund & Cancellation Policy - Starbuzz.ai (Krisattva Private Limited)

1. No Refund Policy:

All payments made towards Starbuzz.ai SaaS subscriptions are non-refundable. Once a subscription payment has been successfully processed:

• No refunds will be issued, either full or partial.
• This applies to all subscription plans, billing cycles, and promotional offers.
• Refunds will not be provided for unused time, unused features, or early cancellation.

2. No Subscription Replacement or Transfer:

• Subscriptions cannot be exchanged, replaced, or transferred to another user, account, or plan after purchase.
• Plan changes, if allowed, will only take effect in the next billing cycle, as per the available upgrade or downgrade options.

3. Cancellation Policy:

• You may cancel your subscription at any time through your account settings or by contacting our support team.
• After cancellation:

  • Your subscription will remain active until the end of the current billing period.

  • No further charges will be made after the billing cycle ends.

  • No refunds will be issued for the remaining subscription period.

4. Failed or Disputed Payments:

If a payment is disputed or reversed, Starbuzz.ai reserves the right to:

• Suspend or terminate the associated account.
• Restrict access to the platform until the issue is resolved.

5. Exceptional Circumstances:

Refunds will only be considered in cases of:

• Duplicate payments caused by technical errors, or
• Billing errors confirmed by Starbuzz.ai

Such requests must be submitted within 7 days of the transaction date and are subject to review and approval.